For many business owners, insurance is a necessary but often frustrating part of operations. Policies are unclear, advice feels generic, and chasing answers can waste valuable time. That was our experience, until we partnered with Selena and the team at LA Insurance.
A Refreshing Change
From the moment we engaged with Selena, the difference was clear. She didn’t treat our business like just another client. She treated it like her own. Her approach was thoughtful, thorough, and tailored. She took the time to understand how we operate, what risks we face, and what coverage actually makes sense for us.
The result? No overkill. No gaps. Just properly structured, well-thought-out cover that gives us peace of mind.
Communication That Delivers
Selena’s communication is one of her standout strengths. She’s responsive, direct, and always across the details. When we’ve needed urgent changes or had pressing questions, she’s acted immediately. There’s no fluff or back-and-forth—just real answers and fast action.
Building Trust Through Action
What truly sets Selena apart is the trust she builds. She’s honest, sharp, and clearly invested in our outcomes. She’s not just a broker—she’s become a key part of how we protect and grow our business.
And it’s not just Selena. The entire LA Insurance team operates with the same level of professionalism and reliability. Renewals, updates, and claims are handled smoothly, often before we even think to follow up. That kind of behind-the-scenes efficiency is rare—and invaluable.
A Partner Across All Areas
We now rely on Selena for everything: business insurance, vehicle cover, tools, and even personal protection. That level of trust isn’t given lightly, but she’s earned it through consistent excellence.
Final Thoughts
If you’re looking for someone who truly understands insurance, follows through, and puts your business first, Selena and LA Insurance are the best you’ll find. They’ve transformed our experience from a frustrating chore into a strategic advantage.
— Christopher Ng
Director, ENGNET Pty Ltd T/as High Demand Electrical
chris@highdemandelectrical.com.au
0402 559 777
www.highdemand.au
